DeepSeek exposes user & operational data, OpenAI launches deep research agent for ChatGPT Pro
February 05 by Michael HillDeepSeek exposed two databases containing sensitive user data and operational information
The convergence of BPM & AI: Enabling real-time process optimization
February 04 by Michael HillVinod Srinivasa, assistant VP of OPEX at America’s leading multinational bank, discusses the union of business process management (BPM) and emerging AI tech
Process intelligence: The foundation of agentic AI success
February 04 by Marlon DumasAgentic AI’s potential to transform businesses operations is ground-breaking but it’s vital that process intelligence remains a central element of its use
Agentic AI drives investment to tackle complex business workflows
February 03 by Michael HillThree-quarters of US IT executives planning to invest in agentic AI this year
Hundreds of AI, transformation & process excellence leaders gather at OPEX Week 2025
January 31 by Michael HillOPEX Week 2025, the leading event for enterprise and digital transformation, brought together hundreds of leaders in AI, OPEX, transformation and automation
How Orange is evolving its operations model
January 30 by Michael HillAlexis Koalla, director of operations strategy and transformation at Orange, discusses how the telecommunications giant is transforming its operations model